Moving updated form configuration from Dev to Prod using Update Sets

SParker12
Tera Contributor

‎07-20-2023 08:09 AM

Hello,

 

I recently made changes to the incident and problem form but I noticed I was not using the correct update set. How am I able to move my changes from dev to prod under a new update set? Without having to redo it.

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DeJohnson
Tera Contributor

‎07-20-2023 08:20 AM

Hey Sparker12,

 

I hate when that happens. The best way I know how to fix this is to download this super handy "Add to Update Set Utility." 

 

You can find it here: Add to Update Set Utility Documentation and Custom... - ServiceNow Community

 

This will allow you to select your update set, go back to the updated records, and then add the changes to your current update set via the related links button. 

 

After installing the utility you'd just need to navigate to System UI > Forms and find the views you worked on and then click "Add to Update Set" in the related links. Then it will add all updates to the current update set. Rinse repeat for each view then move the update set to another lower environment to ensure only the changes you made move over. 

 

I hope this helps.

 

Derek

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SParker12
Tera Contributor
In response to DeJohnson

‎07-20-2023 12:11 PM

Thank you, Derek.

 

I will try this out.

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