My Prod instance opening very slow but my Dev and Test instances are working fine

[kranthi2]

Hi,

My Prod instance opening very slow but my Dev and Test instances are working fine.

I am not sure why my Prod instance is opening very slow it is taking at least 25 to 40 seconds to open the modules or records/ any  thing in the instance level.

But my Dev and Test instances are opening fine. please help me out how to handle/avoid this kind of issue.

Thanks,

[SanjivMeher]

Check below articles and videos. I would suggest creating a support case if it is impacting end users. They will take time to respond. In the mean time you can do your investigation.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0635968

https://www.youtube.com/watch?v=NAQx405E6p4