Need help on adding other table fields on catalog task variable editor
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07-29-2023 09:58 PM
Hi,
I am working on a integration, once the integrations receives a request it creates a Service Request. I have an Assignment rule which checks the employment type received from the integration and based on the employment type i add entitlments.
For example:
Employment type is Full Time, Entitlments should be ABC, DEF, GHI
Employment type is Contractor, Entitlments should be ABC, XYZ
Now once the Service request is submitted i wanted to query the Employment type and display the entitlements on the Catalog task.
Can anyone please let me konw how to do this
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07-30-2023 01:25 AM - edited 07-30-2023 01:25 AM
@Inder2 Please provide screenshot of your assignment rule. is that RITM will have more that one catalog tasks ? is that entitlement field present on catalog task table ?