Need help on Demand Management

harinya
Tera Contributor

below is my requirement,

I have start date and completion date on demand task, can some one please guide me is there any out of box solution to have this fields
below is the ask

"We require the Out of the box solution from Service Now which helps us to set the appropriate task durations, suggested by Service Now for each demand task.

please help

Thanks

 

 

2 REPLIES 2

Sid_Takali
Kilo Patron
Kilo Patron

Hi @harinya You want to set Start Date and Completion Date automatically when Demand Task gets created? 

https://docs.servicenow.com/bundle/washingtondc-it-business-management/page/product/planning-and-pol... 

Mark Manders
Mega Patron

Please elaborate. You say you have fields and are not asking anything about those fields. What is the requirement? If someone mentions 'we want OOB solution' they must already know the OOB way of working, right? 

And please tell them right away that ServiceNow will never tell any customer how long something should/will take. Where a complete demand task for one customer can take weeks, with another it will only take minutes. There is no suggested duration.

 

But your question is confusing, so please let us know what you exactly want to achieve.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark