Need to add Unconfirmed Users into Subscribed users in Subscription Management
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-05-2025 03:27 AM
Hi
I have a requirement like There was 10 Users which are under Unconfirmed User. I tried like to add those 10 users into the subscribed groups but they are still under Unconfirmed User tab only.
I need to move those 10 users to Subscribed users and these are under ITSM professional Subscriptions.
Please help to achieve this.
Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a month ago
Hello @ashokbodaga,
Please refer to the below link:
https://www.servicenow.com/docs/bundle/yokohama-platform-administration/page/administer/subscription...
If it is helpful, please hit the thumbs up button and accept the correct solution by refer to this solution in the future it will be helpful to them.
Thanks & Regards,
Abbas Shaik