Need to allow multiple selection on checkboxes - Catalog Form

[AbdurRahmanSnow]

Good morning.
I have a requirement to build a variable/question with 3 choices, that need to be added as checkboxes.
But the problem is, we can only check 1 checkbox at a time. Multiple selections on the checkboxes are not happening. Please help.

[Ankur Bawiskar]

@AbdurRahmanSnow 

you can use checkbox type variables each will be a separate one

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@AbdurRahmanSnow 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ashish Parab]

Hello @AbdurRahmanSnow ,

Here you have used Lookup multiple-choice type of variable. With this, you can select only one option. If you want to select multiple options, please use the Check Box variable.

Refer below for more information. 

https://www.servicenow.com/docs/bundle/washingtondc-servicenow-platform/page/product/service-catalog...

Please mark this as "correct" and "helpful" if you feel this answer helped you in anyway.

Thanks and Regards,

Ashish

[AbdurRahmanSnow]

Hi Ashish. Thanks for this information.
So, you mean, first I need to create a Label Variable type and under that, I need to add check-box variable type individually as separate variables? Is it correct?
Also, will those check-boxes get linked to that Label?