Need to change the time zone for zdx integration - ZDX summary Section on incident
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03-18-2025 04:47 AM
Incident form
As you can see in the image, this is servicenow integration with zscaler using plugin i.e Zscaler digital experience.
Now in this From and To date are showing UTC time zone by default.
I have to change it to IST.
Kindly help how can I change this however user's time zone IST.
@Ankur Bawiskar
Please help as this is coming from OOB plugin only.
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03-18-2025 06:00 AM
it's a custom UI macro and code is lengthy.
you will have to analyze which line is bringing the date/time convert GMT to IST and then render this
refer my blog on how to convert the time to another timezone
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader