Need to create an service account and provide read & write access for REST API

[Arun Prakash A1]

Need to create an service account and provide read & write access for REST API.

[Arun Prakash A1]

Thank you Pradeep.

so i need to enable snc_platform_rest_api_access and ITIL role for the account. To have REST API read & write access for account and access for incident table.

[Pradeep Sharma · Accepted solution]

ITIL role will grant additional privileges to the user i.e access to the problem, change, etc.  I  recommend creating a custom role for write access to the Incident table for integration purposes.

[richm]

Hi Ankur,

I am working on CMDB Splunk integration via API,for that I have created an user (not locked out and active ).I have given the wen service roles. Still its giving below:-

<Response [403]>
>>> x.content
'{"error":{"detail":"ACL Exception Insert Failed due to security constraints","message":"Operation Failed"},"status":"failure

[Ankur Bawiskar]

@richm 

I would encourage to create a new post as this is already answered one and older one.

please post a question and share the link here.

Regards
Ankur