I have a MVRS that contains a label + multiple check boxes and another multiline text field. I need to capture value of checkboxes if true into the Task short description. The user has the ability to select multiple checkboxes so the Task short descr...
Hello Everyone, I have a variable in the catalog item as contact number which is a reference from sys_user table. When am clicking on the search i need to display the user mobile number instead his/her name. I cannot make display as true in the table...
Has anyone been able to this successfully? if so, can you share how you did this?
If email is send to servicenow by user which is present in sys_user table but is not active Email recevied from those users goes in recevied-ignored stateHow can we processed those mails
I have a custom table called Loaner Request which is extended from Task.I created a basic notification on Insert on the Loaner Request table. We want the customer to be able to reply to that notification, which will update the Additional Comments fie...
In my SN instance, How and where could I check that which Encryption type (Edge, Encryption support, Database, or Full disk) is configured on my ServiceNow instance?
using below code I am triggering a REST message through Scheduled job, I want to retry the same REST call if that if the response is other than 200, I want to do it retry 5 times or till the time I get 200(whichever is earlier) wit the interval of 10...
Hi guys,I want to empty the cart in the self service which have not been checked out withing 7days adding to the cart.As user the cart should be emptied if its not checked out within 7days. Thank you.
Hi, I was just looking at the Agent Workspace training and it mentions that you can add details about the user as a Form Ribbon - I can't find any guides/advice on how to achieve this. Can someone help please?
When a User Requested something example 'Apple iPhone 13' they have submitted the request. Now if they have any Approval or group Approval. if they have approval on Ritm for the request then it should automatically be added in the comments on the por...
Hello, There is requirement where I need to auto populate the date after 90 days in a catalog item using catalog client script. A field A (Drop down) has an option 90 days. When user selects this option then field B (Date field) should be visible on ...
Hi , How do we know where to view the audit logs of users on the system. For example if a users status is changed from Active = true to Active = false or something like when their names are changed I would like to see when these things are updated a...
Hi All, I have the code in flow designer and that works fine added in the WorkNotes . I need to open this URL in another window. How to do it. var text='Review the Link ';var url = '<a href="www.servicenow.com">'+text+'</a>';return '[code]' + url + '...
i want to download all attachments to a folder... that are attached to any table i.e incident,problem,change How it is possible? share your ideas
Hi team,I want to set assignment group using onload client script , if the number of users field value is greater than 200.tried with below but its not entering into the loop.var nou = g_form.getValue('number_of_users');if (nou > 200) {g_form.setValu...