I am trying to create a new test case in ServiceNow Automated Test Framework. I have copied an existing out of the box test case where the scope (package) is Change Management ATF. However when I copy the test case it uses the Global scope and it is ...
Hi All,I want to create two fields that refer to the same table but display different columns. I used a lookup select box on a record producer but this type of field does not exist in the dictionary entry. Is there different type for that? I don't wa...
Hi All, I have requirement to restrict user to enter negative value in amount field. I wrote on submit script which is working fine when I enter two digits or three digits like 78 or 651 etc, But when I enter more than three digits, entered value c...
can someone hep with interview questions in Angular JS for servicenow??
Hi all, We need to hide the Service operation and Alignment workspace in filter navigation for non admin user.Can anyone help me on this how we can achieve this.Thanks.
Hi All,For the catalog tasks related list on sc_req_item , I want to show New button based on role, I have created a new role and when I am trying with a user which is non-admin the New button is visible if the user has the specific role and if the u...
Hi All,When user opens a poral in mobile device (using browser) then if he click on virtual agent chat icon then the chat window should occupies full mobile screen.(current user need to zoom out the screen to see the full chat wimdow, specially in a ...
Hi, I have a requirement in the catalog form. The user is asked to mention the required email address. The variable type given here is 'Single Line Text'. So, I want the user to give the email address which ends with '@gmail.com' only and if that nam...
We are getting "[PA AppSec] Daily Data Collection completed with warning" emails hourly ever since updating from Quebec to San Diego. Reviewing the job logs, I see a warning:Not saving all records for Indicator:f83563cab7721010aed8e6e5de11a96b Result...
I'm trying to find the best way to meet the request. We have a robust Standard Change catalog. The majority of our Standard Changes do not require extra approvals but a few do. (These are related to rate changes, so even though this is a pre-approved...
I would like to use Flow Designer to create an incident record for an inbound email. I confirmed that my instance has inbound email enabled and created a flow with a simple inbound email trigger defined. The email got processed but did not trigger t...
Hi All, Below is my requirement, i have a request to close RITM's related to particular service. In that service i have a field like date. if user selected the date last 4days i didn't choose those RITM's. My request is in every RITM i have tasks mor...
Originally, there is no status of cancel in Incident.To cancel, I need to enter the "Cancelled" in the Resolution Code and Cancelled by Caller in the Resolution notes. However, in the current implementation, when I click Resolve botton, certain char...
Hello, I have two fields test1(reference -> user table) and test2(list -> user table). Whatever value is entered in test1, should be copied to test2. Condition is if the previous value of test1 is present in the test2 list, it should remove the valu...
Hi All, The client script were written for on change the variable ( list collector) by using the gel(); method . is there any possibility that to rewrite the code in java script ? the gel(); functionality doesn't work in service portal. The code is...
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