Need to know about Schedules working conditions

prudhviraj1
Tera Guru

Hi @Ankur Bawiskar  sir,

I have a doubt created schedules, I don't understand whether I have created schedules are working or not, can you please suggest me it working or not.
1. Schedule entry - works every day 24X7

2. Child Schedules - a. Monday-Friday 9 AM to 6 PM

b. Saturday-Sunday 10 AM to 3PM.

Can you please help me to understand the Schedules -
The Schedule is will works as per child Schedules.
I need to work as per Child Schedules.

prudhviraj1_0-1742458941174.pngprudhviraj1_1-1742458975312.png

 

 

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@prudhviraj1 

this link explains it well

What is the purpose of Child Schedule and Child Schedule Entry in a Maintenance schedule? 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@prudhviraj1 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @prudhviraj1 

Child schedules are mainly used when you want to add holidays. On one side, you're adding a 24/7 schedule, and on the child side, you're adding a Monday to Friday schedule, which may not work as expected. Could you explain what you're trying to achieve so I can guide you better?

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Dr. Atul G. - Learn N Grow Together
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