Need to know about Schedules working conditions
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03-20-2025 01:23 AM
Hi @Ankur Bawiskar sir,
I have a doubt created schedules, I don't understand whether I have created schedules are working or not, can you please suggest me it working or not.
1. Schedule entry - works every day 24X7
2. Child Schedules - a. Monday-Friday 9 AM to 6 PM
b. Saturday-Sunday 10 AM to 3PM.
Can you please help me to understand the Schedules -
The Schedule is will works as per child Schedules.
I need to work as per Child Schedules.
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03-20-2025 01:52 AM
this link explains it well
What is the purpose of Child Schedule and Child Schedule Entry in a Maintenance schedule?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-20-2025 08:09 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-20-2025 03:24 AM
Hi @prudhviraj1
Child schedules are mainly used when you want to add holidays. On one side, you're adding a 24/7 schedule, and on the child side, you're adding a Monday to Friday schedule, which may not work as expected. Could you explain what you're trying to achieve so I can guide you better?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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