New state values are not coming. Please help me on this.

Bhargavi K
Kilo Contributor

Hi all,

Please help me on this. I have one custom table which is extended from the task table, in my custom table state is there which is coming from Task table. I need to display new state values for this. For this, I went to dictionary entry of state in custom table and I have created new choices and I have given custom table in creating of each choice of state but here my new state values are not came instead of this numbers are coming. 

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1 ACCEPTED SOLUTION

Mahendra RC
Mega Sage

Hello,

I believe these are the existing record in your custom table which are having the state value which were extended from Task table. So know when you have created new State for your custom table with different state values and these old states are now not applicable now.

So if you create any new record in your custom table you should be able to see the new states that you have created for your custom table and these records you have shown are old record. So if you want to correct these state value to have to update those manually or via script.

Please mark this as helpful/correct, if it answer your question.

Thanks

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8 REPLIES 8

Hi Ankur, 

Previously, I have deleted all choices of state and created new choices for new custom table of state.

Now, the issue is previously when I closed the state the closed and closed by fields are auto populating with closed date and closed by user name. May be I have changed the state choices as new. So for this, I used dictionary override on custom table state in that I have used new state values.

Issue is whenever I closed the ticket closed date and closed by fields are populating but when I save the form it will go to reviewed choices and closed date and closed by fields are populating. Please help me on this.

 

Thanks & Regards,

Bhargavi

 

 

 

 

Mahendra RC
Mega Sage

Hello,

I believe these are the existing record in your custom table which are having the state value which were extended from Task table. So know when you have created new State for your custom table with different state values and these old states are now not applicable now.

So if you create any new record in your custom table you should be able to see the new states that you have created for your custom table and these records you have shown are old record. So if you want to correct these state value to have to update those manually or via script.

Please mark this as helpful/correct, if it answer your question.

Thanks

Hello Bhargavi,

If your question is answered could you please close this thread my marking the response as correct.

Thanks

Thank you mahendra