Not able to submit catalog item in service portal getting "Something went wrong.."

[Diksha R]

Hi All,

I am not able to submit an catalog request from service portal view, getting the attached error and it is preventing from submission. I am able to submit the same in platform view. 

Any help would be appreciated! 

[Community Alums]

Hi Dikha,

Check this article it may help: https://www.servicenow.com/community/itsm-articles/submitting-a-record-producer-or-catalog-item-erro...

Thanks,

Prashant