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Not Available Members in the list of On-Call shift

LyubomirMinchev
Kilo Contributor

‎08-16-2024 07:04 AM

Hi all,

I have successfully configured:

  • Group Template
  • Escalation Policy Template
  • Contact Preference Template
  • OnCall Group Preferences 

However, I am unable to assign a member to a shift due to an empty list of available members.

 

LyubomirMinchev_1-1723816810311.png

LyubomirMinchev_3-1723816984196.png

 

 

Any idea?

 

Thanks!

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