Notification request item delivery
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3 weeks ago
Hello can anyone know how to test this email notification : Request Item Delivery. because i can't choose the stage delivery
Thank you all
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3 weeks ago - last edited 3 weeks ago
You need to check which flow is responsible for changing the stage of the request item.
Go to Flow Designer and search for flows with names containing “request”.
Identify the flows related to the requested item (RITM).
You will find the flow where these stages are defined.
Review the conditions that control how the stage transitions occur in the flow.
Make the necessary updates to the RITM accordingly.
Note - For example, In my PDI this flow is responsible for stage transitions.
As per the conditions stage will move , review the conditions and make necessary updates in RITM.
Shashank Jain – Software Engineer | Turning issues into insights
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3 weeks ago
Hi @ahmed-24 -
Good Day!!
As a quick workaround , I would suggest changing the stage using Background Script.
Please let me know if you need any help with the script