Notification to multiple users

Vamshi_ch123
Tera Contributor

3 weeks ago

Hi all,

 

we have a requirement to send a single notification to more than 100 ppl from servicenow , right now when we try it, in recipient list email logs only 30-40 users are getting the notification

 

is there an option to enable it for more than 100 ppl

 

Thank you

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Dr Atul G- LNG
Tera Patron

3 weeks ago

Hi @Vamshi_ch123 

You can use the ServiceNow feature called Targeted Communication, which allows you to send emails to multiple users at once.

 

https://www.youtube.com/watch?v=4CLkH_hCQas

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Targeted Communication || ServiceNow || San Diego || New Learning
Targeted Communication || ServiceNow || San Diego || New Learning
youtube.com/watch?v=4CLkH_hCQas
Presenting another video on Module - Targeted Communication LinkedIn:https://www.linkedin.com/in/atulgroverservicenowconsultant Redistribution or copying of functionality is not allowed!

Its_Azar
Kilo Sage

3 weeks ago

Hi there @Vamshi_ch123 

 

 

I suggest a very simple and better approach send the notification to a Group instead of individual users.

or use multiple notifications with different conditions/groups.

 

☑️ If this helped, please mark it as Helpful or Accept Solution so others can find the answer too.

Kind Regards,
Azar
Serivenow Rising Star ⭐
Developer @ KPMG.