Notification to multiple users

Vamshi_ch123
Tera Contributor

‎01-21-2026 11:27 PM

Hi all,

 

we have a requirement to send a single notification to more than 100 ppl from servicenow , right now when we try it, in recipient list email logs only 30-40 users are getting the notification

 

is there an option to enable it for more than 100 ppl

 

Thank you

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7 REPLIES 7

Dr Atul - LNG
Tera Patron

‎01-22-2026 01:07 AM

Hi @Vamshi_ch123 

You can use the ServiceNow feature called Targeted Communication, which allows you to send emails to multiple users at once.

 

https://www.youtube.com/watch?v=4CLkH_hCQas

Its_Azar
Mega Sage

‎01-22-2026 04:15 AM

Hi there @Vamshi_ch123 

 

 

I suggest a very simple and better approach send the notification to a Group instead of individual users.

or use multiple notifications with different conditions/groups.