Now Mobile App Chat Issue
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12-20-2023 10:17 PM
Hi Everyone,
Requirement !!
Whenever user clicks on chat bubble on now mobile app then before proceeding to chat , we need a prompt like :
Would you like to connect with Helpdesk Live Chat Support?
Option would be : Connect or Cancel
If user clicks on Confirm then proceed to chat else not.
Thankyou !!
1 REPLY 1
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12-22-2023 06:47 PM
Hello @ziaali1,
Please refer to the link below:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0954406
Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik