Offering Performance on Digital Portfolio Management

gunnergraves · ‎05-25-2022

I have been doing a POC around Digital Portfolio Management for my stakeholders but have been unable to get a handle on how to get Offering Performance to populate in the Run tab of the Digital Portfolio Management Workspace.

I have gone to KPI Groups under Digital Portfolio Management and assigned KPI Groups to the Service Offerings in question, but when I click on the Run Tab in the DPM Workspace, It only shows date ranges to select from. What am I missing in order to configure the Run tab to work correctly?

gunnergraves · ‎05-26-2022

Thank you for your input @Sameep Kodia and @caitlinmarkham !

I found the issue was related to many records in the KPI Group Mappings table that had an empty KPI Group. I'm not sure where these records came from but once I deleted all of them, the metrics began loading for me.

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Sameep Kodia · ‎05-26-2022

@gunnergraves - There is a known issue with Service Builder that is causing blank KPI groups. You cleaning up the mapping table is the right workaround for it. We are in the process of fixing it. PRB1573049. There was also an enhancement done on DPM v2.1.1 that it will ignore blank KPI groups. DPM v2.1.1 is anticipated to be released sometime in first week of June.