On hold reason will popup on sys_view when state is on Hod

[rajeshsd699]

I am working on Incident table.

In sys_popup view, I want "On hold reason" to appear only when State = On Hold.

I created UI policy with condition State = On Hold and view = sys_popup.

But it is showing in other states also / not working correctly.

What am I missing?

[Tanushree Maiti]

Hi @rajeshsd699 

This requirement is not feasible. 

The UI policy or client script does not execute on any view including sys_popup view.

By utilizing view rules, you cannot control the visibility of view lists in the form or list context menu.

So when the state is set to “On hold,” you can configure which fields are  needed to display in that view.

[Ankur Bawiskar]

@rajeshsd699 

UI policy or client scripts doesn't run on sys_popup view but they run on all other views and this is platform behavior

So your requirement is not feasible

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