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Open Catalog Items in a New Portal Window/Tab from Employee Center

jameskota
Tera Contributor

Hi Team,

Currently, when I click on a catalog item in the Employee Center, it opens within the same portal page. I would like to configure it so that when a user clicks on a catalog item, it opens in a different portal and in a new browser window or tab.

Is there a recommended approach or configuration setting in ServiceNow to achieve this? Should this be handled via UI Policies, Redirect URLs, or custom widget scripting? Any best practices or examples would be greatly appreciated.

Thanks in advance!

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