opened by.department not showing in filter condition

alborg
Kilo Contributor

Hi All,

 

I'm looking for some advice please.  I'm trying to create a new report and use "opened by.department " as a filter condition.  I believe this is possible as shown in the first screenshot (this is not my report).  When I create a new report and select the opened by dropdrown under group by I can navigate to and select opened by.department.  However when I close this and add a filter condition I'm still unable to see opened by.department as a filter condition.  Only opened by is available.

 

I've checked previous posts and google and cannot find an answer.

 

Any help would be appreciated

 

Thankyou 

2 REPLIES 2

GlideFather
Tera Patron

Hi @alborg,

 

it's possible to use it, please share how do you use it:

 

opened_by.department ... what? is not empty or is some specific value, .....?

 

Also, what does the condition return? Perhaps the departments are empty, for example.

 

I just tested for Interaction table and it works ok in list view, so it shall work ok in a report as well:

GlideFather_0-1756574849941.png

 

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Bhuvan
Giga Patron

@alborg 

 

Can you share report filter conditions to check what is missing ?

 

Below is a sample report on interaction table and can see dot walked fields fine.

Bhuvan_0-1756575596809.png

Bhuvan_1-1756575663386.png

 

If this helped to answer your query, please mark it helpful & accept the solution. 

 

Thanks,

Bhuvan