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Order guide checkout summary page not visible on native UI .

Ganesh65
Tera Expert

it is an 3 step order guide but it is behaving like two step order guide. once i clicked on checkout directly request number is generated. i need checkout summary page before creation of request number.

8 REPLIES 8

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Ganesh65 

 

Where you see the check out option, i tried in my PDi and need t go 1-2-3 steps only.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Ganesh65_0-1710931988120.png

i need this page before generating request number . create custom order guide then you will find this summary page is not coming.

But it is already available before the REQ generated. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi ,

it is not available in my order guide . above screenshot is of OOB order guide.