Order guide checkout summary page not visible on native UI .

[Ganesh65]

it is an 3 step order guide but it is behaving like two step order guide. once i clicked on checkout directly request number is generated. i need checkout summary page before creation of request number.

[Dr Atul G- LNG]

Hi @Ganesh65 

The reason is you are checking this order guide in native view 

To get the actual working for Order guide, Go to Portal and then check.

[Ganesh65]

Hi ,

I know its working on portal. but for  OOB Order guide it is working on native UI also. i want my order guide also shows summary on native UI. 

[Dr Atul G- LNG]

Hi @Ganesh65 

Sorry mate, but I dont think it is a valid requirement as per me, the purpose of order guide to be used from portal. Native view come with limitations. 

[Ganesh65]

Hi all , raised Hi ticket for this ...and according to ServiceNow this is expected behavior ...