Order Guide - multiple items in 1 tab

michaeldeutsch
Kilo Expert

I am new to Service-Now so I am not sure if I am going about this correctly.

I would like to create an Order Guide for new phones that will allow the user to choose the phone model and the accessory for that phone.   But I would like all phones to show up in 1 tab called Mobile (2 different iPhones, 2 different Android, and a Blackberry) as well as an additional tab for Accessories (different cases, chargers, etc.) and allow the user to choose which phone they want.  

When I set it up now it puts each option in its own tab 1 for iPhone 6, 1 for iPhone5, etc.

Is there any way to have the user choose the phone they want from within the same tab?

4 REPLIES 4

manikorada
ServiceNow Employee
ServiceNow Employee

Michael,



Thats not possible. You can have only one Catalog Item per tab. You can create a single Catalog Item which will have all options in it only. But, you can't reference multiple catalog items on one tab.


DeepaR
Tera Contributor

Seems to be possible now. How to list all items under Choose options tab as displayed in below video.

 

DeepaR_0-1713845161425.png

 

Brett25
Tera Contributor

Would you please explain how you set this up. I have been trying to do the same

 

Go to Order Guide > Create new > and in rule based you can select multiple catalog item