Order Guide - multiple items in 1 tab
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06-08-2015 10:37 AM
I am new to Service-Now so I am not sure if I am going about this correctly.
I would like to create an Order Guide for new phones that will allow the user to choose the phone model and the accessory for that phone. But I would like all phones to show up in 1 tab called Mobile (2 different iPhones, 2 different Android, and a Blackberry) as well as an additional tab for Accessories (different cases, chargers, etc.) and allow the user to choose which phone they want.
When I set it up now it puts each option in its own tab 1 for iPhone 6, 1 for iPhone5, etc.
Is there any way to have the user choose the phone they want from within the same tab?
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06-08-2015 10:47 AM
Michael,
Thats not possible. You can have only one Catalog Item per tab. You can create a single Catalog Item which will have all options in it only. But, you can't reference multiple catalog items on one tab.
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04-22-2024 09:07 PM
Seems to be possible now. How to list all items under Choose options tab as displayed in below video.
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10-17-2024 03:26 PM
Would you please explain how you set this up. I have been trying to do the same
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11-26-2024 07:44 PM
Go to Order Guide > Create new > and in rule based you can select multiple catalog item