Order Guide Two Step Checked, but not Working

[michael78991]

I have created this Order Guide and selected Two Step, but it is not removing the Summary tab.

How can I enforce a Two Step Order Guide?

This is our first and only order guide if that matters.

[michael78991 · Accepted solution]

Submitted ServiceNow Support Ticket:

This is not meant to work currently without customizing the 'SC Order Guide' widget

[Laveena-Agarwal]

Hi @michael78991 

Once two-step is enabled,  three tabs are only displayed. On the second tab, you’ll find the option to directly Submit/Checkout in the bottom-right corner.

Related articles - Two-step checkout in order guide - Support and Troubleshooting

[michael78991]

Hi @Laveena-Agarwal, thanks for the response. I'm a little confused what you mean by the Submit/Checkout button. I'm seeing the image below. Should it skip the summary section? For me, it's bringing me to the Summary section, which I'd consider a third step. 

[michael78991 · Accepted solution]

Submitted ServiceNow Support Ticket:

This is not meant to work currently without customizing the 'SC Order Guide' widget

[michael78991 · Accepted solution]

Found another ServiceNow community post where they provide an XML file you can use to replace the SC Order Guide widget.