Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Other fields not showing in interactive filter

oww15
Tera Contributor

Hi all, 

 

I have a requirement wherein I need to get a specific field from the database view. The field can be filtered using dot walking through Parent field ---> Business Unit in the database view table. But is not visible when locating in the reference field for the interactive filter. What could be the reason? Thank you!

 

1 ACCEPTED SOLUTION

Hi @oww15 ,

 

As demand parent.parent refers to task table, and there is no reference from task table to demand, there is currently no solution OOTB. To make a solution, you need to create a new field on the demand table which refer the demand table again. By doing this, you could create an interactive filter reference the business unit on the parent table. 

 

AndersBGS_1-1694085028640.png

 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

5 REPLIES 5

oww15
Tera Contributor

Thank you @AndersBGS