Dashboards

[PolyannaS]

I'm working on an interactive dashboard that has several pre-configured filters. However, I need to create an additional filter with the following rule:

A specific user "X" belongs to approximately 100 different groups, and the filter should only display data related to the groups to which this specific user belongs. ServiceNow already has this native functionality when using the logged-in user, but in my case, it's necessary to have the ability to manually select which user will be considered for the filter.

Any ideas!?

[Dr Atul G- LNG]

Hi @PolyannaS 

Please explore cascade filter.

https://www.servicenow.com/docs/r/now-intelligence/interactive-filters/create-cascading-filter.html

https://www.servicenow.com/community/itsm-forum/how-to-create-cascade-filter/td-p/575413

[lauri457]

On platform analytics create a user filter and a group filter. On the group filter tick the follow filter under the follow other filters accordion and filter on assignment group. Select the [sys_user_grmember] as the connecting table.