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Parent RITM should get closed as soon as the Child RITM's are created

Ankita9793
Tera Contributor

‎09-04-2025 02:59 AM

Hi All

 

My requirement is when a catalog is submitted, multiple child RITM's to be created but the Parent RITM should get closed as soon as the Child RITM's are created. How can i achieve it?

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7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron
In response to Ankur Bawiskar

‎09-04-2025 08:06 PM

@Ankita9793 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Ankur Bawiskar
Tera Patron
Tera Patron
In response to Ankur Bawiskar

‎09-30-2025 02:37 AM

@Ankita9793 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
0 Helpfuls

Ankur Bawiskar
Tera Patron
Tera Patron
In response to Ankur Bawiskar

yesterday

@Ankita9793 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
0 Helpfuls