Passing information form RITM to task

[johnrob18]

I have created a startes, movers, leavers entries in the ServiceCatalog, created excecution plans for each process, created a number ofvariables for each process.

The execution plans sucessfully create RITMs that containg all the information in the variables for each selection.

I now need to be able to pass the information in the varables to the tasks and to make decisions based on the content of the fields. For example: - a region field contains 4 countires, each country will have a different process and so different tasks will need to be created.

I have attached examples RITM1 & show thw RITM created,  task 1 show the task created with (stubs) where we need information form the RITM and Email1 show th Email sent - where I also need information from the RITM

How do I get the varaibles from the RITM into the tasks and Emails? And how do I make decisons based on the field content?

[Robbie]

Hi @johnrob18,

Can I confirm which 'task' and table you're looking to implement this on.

Based on the screen shots, it looks like an 'Execution Plan Task (Table: sc_cat_item_delivery_task).

Apologies, based on the initial question I thought we were referring to a Catalog Task...

Please confirm.

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Thanks, Robbie

[johnrob18]

Robbie,

 yes ,its via an Execution Plan - so Execution Plan Task (Table: sc_cat_item_delivery_task). 

John

[johnrob18]

Hi Robbie,

 any help? - it is an Execution Plan

John