Hi all, we are working on setting up Twilio/Notify for ServiceNow's password reset verification method.
We have Twilio configured and test texts are coming through as expected. When trying to verify a phone number for the password reset SMS verification, those texts are not coming through. We've tried a few different numbers and checked that the texts are not getting blocked on the phone side, but no luck. I've read through ServiceNow's documentation for this process but it is lacking regarding this setup. Does anyone have experience in setting this up and know what the issue might be?
