Platform Analytics

[Karen47]

Hello we are currently on the Yokohama release.  Is the platform analytics version of the CIO dashboard available for Yokohama?  I was told to get it from the store, however, I only see the Zurich as the available version in the store.

[Ankur Bawiskar · Accepted solution]

@Karen47 

I recently installed it and yes it's available from Zurich only.

1) you need to get that Store app, it's free but you need to get it with your credentials to Store

2) once you make it available for all your instance then sync the plugins in your instance and in sometime you will see that and you can install that.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul G- LNG · Accepted solution]

Hi @Karen47 

Yes, it is a free app that you can download from the App Store. If you don’t have it, you can ask your client to get it from the App Store, and then you can use it.

https://store.servicenow.com/store/app/0fe196861b4f2694c572dc28b04bcb19

[Ankur Bawiskar · Accepted solution]

@Karen47 

I recently installed it and yes it's available from Zurich only.

1) you need to get that Store app, it's free but you need to get it with your credentials to Store

2) once you make it available for all your instance then sync the plugins in your instance and in sometime you will see that and you can install that.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul G- LNG · Accepted solution]

Hi @Karen47 

Yes, it is a free app that you can download from the App Store. If you don’t have it, you can ask your client to get it from the App Store, and then you can use it.

https://store.servicenow.com/store/app/0fe196861b4f2694c572dc28b04bcb19

[Bhuvan · Accepted solution]

@Karen47 

It is supported only from Zurich release, you can check the release notes section from below link

https://store.servicenow.com/store/app/0fe196861b4f2694c572dc28b04bcb19#licensingRequirements

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan