Playbook

[Sahoo]

Hey All,

Is there any way to call the playbook created in Workflow Studio through flow desginer.

I don’t get any action in my PDI in the name of Run Playbook/Start Playbook in flow desginer as suggested in some forum.

Need input on this.

Thanks.

[Abbas_5]

Hello @Sahoo,

Please refer to the link below:
https://www.servicenow.com/community/workflow-automation-articles/getting-started-with-playbooks-wor...

If it is helpful, please hit the thumbs-up button and accept this solution as the correct answer. By referring to it in the future, it will be helpful to others.

Thanks & Regards,

Abbas Shaik

[abirakundu23]

Hi @Sahoo ,
In PDI not possible, because have to install Playbook Experience plugin from ServiceNow store. After enabling plugin OOB  Action "Trigger a Playbook"  available in Flow designer from there you can call. No need to create any custom action for the same.

https://store.servicenow.com/store/app/c4a92f221b246a50a85b16db234bcba3

You can get more details the link shared by Abbas.

Please mark helpful and correct answer if it's worthy for you.

[Sahoo]

Hello  abirakundu23,
Playbook Experience plugin has been installed in PDI as it is available to install. However the OOB  Action "Trigger a Playbook" is not  available in Flow designer.

Thanks.

Preview

[Sahoo]

Hello,
would you like to provide any update on this .I appreciate your reply.

Thanks,
Amit