Playbook

Sahoo
Tera Contributor

Hey All,

Is there any way to call the playbook created in Workflow Studio through flow desginer.

I don’t get any action in my PDI in the name of Run Playbook/Start Playbook in flow desginer as suggested in some forum.

Need input on this.

Thanks.

4 REPLIES 4

Abbas_5
Tera Sage
Tera Sage

Hello @Sahoo,

 

Please refer to the link below:
https://www.servicenow.com/community/workflow-automation-articles/getting-started-with-playbooks-wor...

 

If it is helpful, please hit the thumbs-up button and accept this solution as the correct answer. By referring to it in the future, it will be helpful to others.

 

Thanks & Regards,

Abbas Shaik

abirakundu23
Mega Sage

Hi @Sahoo ,
In PDI not possible, because have to install Playbook Experience plugin from ServiceNow store. After enabling plugin OOB  Action "Trigger a Playbook"  available in Flow designer from there you can call. No need to create any custom action for the same.

https://store.servicenow.com/store/app/c4a92f221b246a50a85b16db234bcba3

You can get more details the link shared by Abbas.

Please mark helpful and correct answer if it's worthy for you.



Hello  abirakundu23,
Playbook Experience plugin has been installed in PDI as it is available to install. However the OOB  Action "Trigger a Playbook" is not  available in Flow designer.

Sahoo_0-1757045471515.png

 

Thanks.

Preview
 
 
 

Hi,
The "Playbook Experience" plugin has already been installed in PDI as it is available. However the said  OOB  Action "Trigger a Playbook" is not  available in Flow designer.

 

Thanks,
Amit.