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Playbook

Sahoo
Tera Contributor

Hey All,

Is there any way to call the playbook created in Workflow Studio through flow desginer.

I don’t get any action in my PDI in the name of Run Playbook/Start Playbook in flow desginer as suggested in some forum.

Need input on this.

Thanks.

7 REPLIES 7

Hi,
The "Playbook Experience" plugin has already been installed in PDI as it is available. However the said  OOB  Action "Trigger a Playbook" is not  available in Flow designer.

 

Thanks,
Amit.

abirakundu23
Giga Sage

Hi @Sahoo,

You can use dedicated flow based playbook , ServiceNow product doc as reference:

https://www.servicenow.com/docs/bundle/zurich-security-management/page/product/security-incident-res...

You can called Playbook through Flow book action, create custom action than invokes Subflow and call Playbook.

Below attach screenshots as your references:

OOB Playbook:

abirakundu23_0-1757784888095.png

abirakundu23_1-1757785045570.png


Please mark helpful and correct answer if it's worthy for you.

 

abirakundu23
Giga Sage

Hi @Sahoo,

Did you get a chance to check my answer ?

Please mark helpful and correct answer if it's worthy for you.