Plugins Reinstalling Automatically After Uninstallation in DEV Instance

Audumbar kamble
Tera Contributor

Hello Everyone,

 

 

We are in the process of uninstalling the ITOM Event Management functionality from an instance. As part of this, we uninstalled the following plugins in the DEV environment. However, we noticed that these plugins are automatically reinstalled in the DEV instance.
- Event Management Core - App id: sn_em_ai

- Service Operations Workspace ITOM Apps (sn_sow_itom_cont)
- AIOps Experience (sn_sow_aiops)

Could someone help us understand why these plugins are being reinstalled automatically?

 

Thanks you in advance for your response!

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Audumbar kamble 

Agreed with @Ankur Bawiskar  @Mark Manders  @GlideFather 

Also, based on my experience, I’ve noticed that in PDI (Personal Developer Instance), some plugins can be uninstalled or rolled back. I'm not sure if that applies in your case or to the plugin you activated. Please check by going to the Plugins module and see if you get an option to uninstall or roll back. The chances of this option appearing are very slim, but it's worth checking — otherwise, there’s no way to uninstall a plugin.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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