Populating the description of a task based on comments when reopening.

robertpetrovics
Tera Contributor

‎02-20-2024 07:20 AM

Hi guys!

 

 When I reopen a request it automatically creates a task and I would like to autopopulate the task description with the comment from the ''request to reopen tab''(pic in attachments). Can you give me a hand with this?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-20-2024 07:32 AM

Hi @robertpetrovics 

 

Flow designer is way, where, if state change from Resolved to Inprogres, 

 

Create record and 

Task Des = comments from here. 

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Dr. Atul G. - Learn N Grow Together
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