Previous RITM-(Requester form fields) needs to be copied to new RITM via flow.
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4 hours ago
Hi , I need to create a playbook with 2 scenarios. Lets say-
1.Subflow Requirement- Submit a catalog Item via a subflow and make user to submit one field called test1.Once user fill the field details in requestor form fields, resolve the RITM.
2. Subflow Requirement-Create another RITM and copy all the data in the requestor form fields the same catalog data that 1st user has submitted. Based on that the assignment group will be updating here.
My doubt is how can I copy the previous RITM requestor form fields data in new RITM?
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