Print or save as a pdf from Employee center?

[Sanna]

Hello! Is it possible to create printer-friendly printouts (knowledge articles) from the Employee center? Or is there a way to enable saving knowledge articles in PDF format? I’m interested in knowing if there is any out-of-the-box solution available.

Have a nice day! 🙂

Best regards, Sanna

[Ankur Bawiskar]

@Sanna  

this is available OOTB, see below link

Export to PDF functionality for Knowledge articles 

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[Ankur Bawiskar]

@Sanna  

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[SumanthDosapati]

@Sanna  

Yes it is possible. As suggested by Ankur you can either call the URL in below format or add a button which calls the URL 

https://<instance-name>.service-now.com/kb_knowledge.do?sys_id=<sys_id_of_kb_article>&sysparm_media=print

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth