Print or save as a pdf from Employee center?
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01-13-2026 04:39 AM
Hello! Is it possible to create printer-friendly printouts (knowledge articles) from the Employee center? Or is there a way to enable saving knowledge articles in PDF format? I’m interested in knowing if there is any out-of-the-box solution available.
Have a nice day! 🙂
Best regards, Sanna
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3 weeks ago - last edited a week ago
@Ankur Bawiskar Hello! Have you seen my question?
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01-13-2026 08:25 AM
Yes it is possible. As suggested by Ankur you can either call the URL in below format or add a button which calls the URL
https://<instance-name>.service-now.com/kb_knowledge.do?sys_id=<sys_id_of_kb_article>&sysparm_media=print
Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

