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Print or save as a pdf from Employee center?

Sanna
Tera Contributor

Hello! Is it possible to create printer-friendly printouts (knowledge articles) from the Employee center? Or is there a way to enable saving knowledge articles in PDF format? I’m interested in knowing if there is any out-of-the-box solution available.

 

Have a nice day! 🙂

Best regards, Sanna

6 REPLIES 6

@Ankur Bawiskar Hello! Have you seen my question?

SumanthDosapati
Mega Sage

@Sanna  

 

Yes it is possible. As suggested by Ankur you can either call the URL in below format or add a button which calls the URL 

https://<instance-name>.service-now.com/kb_knowledge.do?sys_id=<sys_id_of_kb_article>&sysparm_media=print

 

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth