Dear Community,
Need suggestions and recommendations on how to prioritize a specific sub-type of incident notifications ( Major Incident comms ). The event queue sometimes get flooded owing to spike in Event management sources resulting in backlogs where high priority Major Incident Comms are stuck in the queue. Is there a way to prioritize events based on the category of Incident ( in this case Major Incident ) or what would be the best solution to avoid delays on critical comms.
