Problem Managment - First Reported By is not populating in Related List

Sravani chowdar
Tera Contributor

Hi All,

 

I have a requirment "First Reported By field" Incident should be populated in "Incidents" Related List.

 

Please help me how can we do this !!!

Sravanichowdar_0-1683716155559.png

In above i have addedd the Incident in First Reported By field .

 

Sravanichowdar_1-1683716210673.png

Now In Related List I can see Incidents is Empty.

 

Please help me How can we acheieve this.

 

If the Problem Number is Populated in Incident "Problem" Field i think we can it Right ?

 That is also i have tried But its not working.

 

Sravanichowdar_2-1683716386717.png

If The problem is populated In problem Field then the Incident is tagged under Related List As per OOB.

 

Thanks in Advance.

 

Regards,

Sravani.P

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