product search on Portal result should have associated Catalog item

Bhavya11
Kilo Patron
Kilo Patron

Hi ,

 

 Please help with this, when  i search product search result much contain  associated catalog item information.

For example 

i have one product called ABVC Laptop[ORDER ABVC], i have custom field call Related catalog item which is reference to sc_cat_item. if we search in Portal 'ABVC Laptop' like i want to show the Related catalog item information on Catalog tab of portal[ORDER ABVC].

 

how to achieve this?.

 

Note: AI search is enabled for portal.

 

 

Thanks,

BK

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@Bhavya11 

very difficult to understand what's your requirement without screenshots.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

hi @Ankur Bawiskar ,

 

i have 'ABVC Laptop hardware product model, which has Related catalog item called "ORDER ABVC",

Bhavya11_0-1763355115164.png

 

when i search ABVC Laptop/Zero G ABVC Laptop in portal i want search result should have 'ORDER ABVC' item information under catalog item.

Bhavya11_2-1763355657439.jpeg

 

 

 

Thanks,

BK

 

 

 

 

hi @Ankur Bawiskar ,

 

i have 'ABVC Laptop hardware product model, which has Related catalog item called "ORDER ABVC",

Bhavya11_0-1763454885649.png

 

 

when i search ABVC Laptop/Zero G ABVC Laptop in portal i want search result should have 'ORDER ABVC' item information under catalog item.

Bhavya11_1-1763454885706.jpeg

 

 

 

 

Thanks,

BK