Project Module

Nikita50
Tera Expert

Hi All,

 

Can we grant access to Project module without ITIL role?

12 REPLIES 12

@Nikita50 ,

 

Can you once check by removing that ITIL role from ACL if you are having security_admin role. Because that same ACL is perent at my instance but at my end it is working properly.

 

Please Mark my Solution as Accept and Give me thumbs up, if you find it Helpful.

 

Regards,

Vaishnavi Shinde

Runjay Patel
Giga Sage

Hi @Nikita50 ,

 

Yes you can grant project role directly to business owner. Actually ITIL role is not required for business owner/stakeholders as they don't wana perform any support activities.

 

Best way to assign PPM role to business is without ITIL.

 

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Runjay Patel - ServiceNow Solution Architect
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Hi,  I am assigning project_user role to end users directly so they can view project module without ITIL or business stakeholder role.