Propose a new Standard Change Template - Is there a way to set a custom filter on the lookup list
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‎01-24-2024 12:07 PM - edited ‎01-24-2024 12:09 PM
I have a request if it is possible to set the filter based on the drop down selection (screenshot marked with a red X) since end users that propose a new standard template sometimes select the wrong class type and when the proposal goes through the standard change template doesn't get generated due to the wrong type selected on this particular value selection.
Let's say for example the value on the left is 'Server'. When user clicks on the lookup list button (magnifying glass) or types something on the field, it will only show results of class type Server.
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Change Management
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Service Catalog
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