Public Roles

[baig_rh]

Hello All,

Can someone please advise on below.

What is the impact of removing public roles from OOTB knowledge ACL's and assigning snc_internal role to same?

What components need to be tested or reviewed before removing the role ?

[AshishKM]

Hi @baig_rh , 

You can refer the description of public role and consider then impact, any KB ACL bind with public role can be access direct URL without login, however the snc_internal users need to login. 

This public role should be used when the tagged content is mainly for everyone org user, customer, clients, vendors. If your org system has something published as public category then snc_internal will block that access.

-Thanks,

AshishKM