"Attached Knowledge " tab

keerthana10
Tera Contributor

In incident form i am able to add the Attached knowledge tab in related list, but After that is not visible , please help me on this how to resolve it.

3 REPLIES 3

Dr Atul - LNG
Tera Patron

Hi @keerthana10 

 

It will be only visible once you attach the KA from contextual search.

 

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Hi , Now its working fine .

same time before that near "short description" have one button "search Knowledge " but if i am set  visible to contextual search , that button not available , i want that one,

Hi @keerthana10 

 

This is OOTB solution, what change you need here?

 

AGLearnNGrow_0-1741943728508.png