User Activity
Hi Experts, the assigned-to person, should see the notification under 'Upcoming Tasks' on their homepage in SOW view. Also, the assigned-to person should receive the notification on MS Teams.How to achieve this ? help me on this.
06-18-2025
Hi experts, I need to create the reminder automatically based on 'follow-up' field for the hour before notification to Assigned to user.Also Reminders is need to present in the list view of SOW. Also we need to enable reminder to be triggered in pla...
Hi Al, one interaction i can have one or many incident, change , problem or request attached to this interaction.The interaction must be closed if all incident .problem, change and req are closed.I tried this BR but unfortunately it s not working v...
06-16-2025
Hi Experts, I tried to create a Change Request from the SOW view, but the approvals are not being triggered. However, when I create it from the classic view, approvals are triggered as expected. Can you please help me resolve this issue?the Approval...
06-13-2025
Hi Experts, I created a 'Follow-up' field on the Incident record, which is of type Date and Time. I want a reminder (Assigned to user)to be triggered one hour before the follow-up time. I have created a reminder under the Incident record, but it is n...
