"Submit canceled due to a script error - please contact your System Administrator" error upon update

[Rain Vaine]

Hello experts,

Do you how to trace what is the cause of the info error message "Submit canceled due to a script error - please contact your System Administrator" that appears on the form when clicking submit.

Regards,
Vaine

[Sumanth16]

Hi @Rain Vaine ,

Please check below article:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0720671

If the above article is not helpful, enable the browser console and check the error. And add more details here what you trying to do.

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

Thanks & Regards,

Sumanth Meda

[Rain Vaine]

Hello,
How about the possible location for that message: "Submit canceled due to a script error - please contact your System Administrator" can it be traced in any logs or something?

Regards,

Vaine