Read ACL is not working for custom role
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‎08-21-2024 06:43 AM
Hi All,
I have created a Read ACL on Task table and added a custom role. It is not working.
Please help in this.
Thanks,
Sam
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‎08-21-2024 08:40 AM
Hi @Samiksha2 ,
1)Try logout and log back in
2)Use access analyser to see whats blocking the issue (if available).
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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‎08-21-2024 08:53 AM
Hi @Hemanth M1 ,
I logged out and logged in multiple times but still ACL is not working. I don't have Access Analyzer.
Thanks,
Sam

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‎08-21-2024 09:00 AM
Hi @Samiksha2 ,
Do you have Table * ACL for this custom role if not create one (table = task and select *)
and also refer , how to enable ACL debugging : https://developer.servicenow.com/dev.do#!/learn/learning-plans/utah/servicenow_application_developer...
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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‎08-21-2024 09:10 AM
I created. Not working.