Recertification issues

[SHEVANGI SINGH]

Asking this on behalf of a colleague:If someone has done a certification from their corporate ID last year and they want to recertify their delta exams this year but they have left the organisation and that corporate ID is not valid anymore .What are the options to recertify the same.

Also as far as I am aware we can only login to webassessor using a corporate email id and not personal email id.

[AndersBGS]

Hi @SHEVANGI SINGH ,

First of all, if the corporate ID is no longer valid, and the ServiceNow login is associated with that old ID, I would recommend you to create a case through NowLearning to have ServiceNow learning experts help sorting this out.

Second, webassessor is not used only for corporate email id but for all. Though remember, that the webassessor is not needed for delta exams.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders