KPI Signals on PA Dashboards

[Angel Lam]

Hello,

I am looking for a way to add a signal or a color change to a Performance Analytics Dashboard to signify something needs attention or is out of a usual range of numbers/pattern. Targets and thresholds on the dashboard are set manually and not based on any mathematical reasoning behind the data. KPI signals would be very useful, however, it is located outside of Performance Analytics Dashboards. I would like a way to have KPI signals (or another feature) that would signify an unusual change has occurred in the data within a PA Dashboard widget. Thank you.

[AndersBGS · Accepted solution]

Hi @Angel Lam ,

I think that the only and best solution you have when working with ServiceNow Performance Analytics is target color schemes:

This could give you a solution like below:

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders